QUESTIONS & ANSWERS

Why are the custom headphones and shoes sold out?

Sorry, our capacity for custom made products is sadly exceeded.

Please come back after christmas 2011. Thanks

Do you ship outside Europe?

Yes, worldwide

Where do i find the prices?
directly at the pages -> Shoes, Headphones, Glasses ...

How long will it take?

For not custom made products we mostly send in the next 3 days. Custom Products need time to be made, from 1 till 3 weeks.

What is my European shoe/shirt size?
Have a look at the labels on shoes and shirts you already have, or have a look at this list.

How can I pay?
You can pay me with Paypal and inside europe also by bank transfer payment.

Do I pay before or after your work is done?

I buy the item after I have the money - so you pay me before.

Can you first do a sketch for me?
Absolutely no problem, but only if I'm sure you're going to buy something. I will do a very fast, ugly drawing of what's in my mind.
But you also can send me pictures or sketches of the stuff you would like to have in the design.

What kind of paint do you use?
I use "Acrylic Paint by Lucas" and "Faber Castell Multimark waterproof pens"
Both are waterproof and will not crack for a long time.

What do you use to paint on headphones

One4All Refill 180ml to get at www.molotow.com

How do you create all these artworks on usable products?

Have a look here, we made a Tutorial for shoes and headphones.

How can I clean up my stuff?
For the shoes you can take a cloth and bit water.
Shirts, you can handwash (its always better) or at 40 C° in the washing-machine.

Do you sell in stores?
No, we just sell online at this page

Can you also draw on other shoes? How much would it cost?
For all shoes you don't find at my Shop you better write us a mail (contact@bobsmade.com) with the modell you would like to get. It's always the best if you order the shoes online at a german shop and get it shipped to us since we can't have all shoe types on stock.

We take just 80 - 100 € to customize these shoes.

You also can send old shoes if you want to give them a fresh look :)

How much do it cost in US dollars ( in your currency ) ?

You can translate your currency here.

Why are the shoes soooo expensive?

Its all hand made, with so much time and love. First of all there's the shoes, then there's the actual work, then there's things like materials and posting it. Really, it's not that expensive.

Any further questions, email : contact@bobsmade.com