QUESTIONS & ANSWERS
Who are you?
Bobsmade is a little brand for custom handmade gear and fresh organic apparel, run mainly by one german artist.
Do you ship outside Europe?
How long will it take?
For non custom made products we mostly send within the next 3 days. Custom Products need time to be made, from 2 days up to 3 weeks. Depending on how many orders we got at the moment.
What is my European shoe/shirt size?
Have a look at the labels on shoes and shirts you already have, or have a look at this list.
Do I pay before or after your work is done?
I buy the item after I have the money - so you pay me before.
Can you first do a sketch for me?
Because a lot of people would take the sketch and run away, I start my work after I be paid. I hope you understand, by the mass of inquiries we got.
The sketch itself will be a fast, ugly drawing of what's in my mind.
You also can send me pictures or sketches of the stuff you would like to have in the design. But keep in mind, I'm an artist, no Copy-Paste machine. I want to create new things :)
Do you accept any ideas which you may be able to modify?
Basically yes, as long it can be done in my style.
What kind of paint do you use?
We use only highest quality paints.
Both are waterproof and will not crack for a long time.
What do you use to paint on headphones
One4All Refill 180ml to get at www.molotow.com
POSCA MARKER, ZIG Posterman Marker would be an option too.
How do you create all these artworks on usable products?
Have a look here, we made a Tutorial for shoes and headphones.
How can I clean up my stuff?
For the shoes you can take a cloth and bit water.
Shirts, you can handwash (it's always better) or wash them at 40 C° in the washing machine.
Do you sell in any stores?
No, we just sell online on this page.
Can you also draw on other shoes? How much would it cost?
For all shoes you don't find at my shop you better write us a mail (email@example.com) with the model you would like to get. It's always the best if you order the shoes online at a german shop and get it shipped to us since we can't have all shoe types on stock.
We just charge 80 - 100 € to customize these shoes.
You also can send old shoes if you want to give them a fresh look :)
How much does it cost in US dollars ( in your currency ) ?
You can translate your currency here.
Why are the shoes soooo expensive?
It's all hand made, with so much time and love. First of all there's the shoes, then there's the actual work, then there's things like materials and posting it. Really, it's not that expensive. Also, I write all mails myself, so that's a real customer support.
For any further questions, email : firstname.lastname@example.org
We reply within a maximum of 24 hours.